Official Platform Terms

Terms and Conditions yesclub

This document contains all the rules, rights, and responsibilities governing the use of the yesclub platform. Please read it carefully before registering or using any of our services.

Last Updated: 1 January 2026  |  Version: Bahasa Melayu

By registering or using the yesclub platform, you are deemed to have read, understood, and fully agree with all terms and conditions stated in this document. If you do not agree, please stop using the platform immediately.

1

Introduction & Acceptance of Terms

Yesclub (hereinafter referred to as "Platform", "We", or "yesclub") is an online betting platform offering sports betting, Live Casino games, Slot Games, bingo, and a variety of other online entertainment games to eligible members in Malaysia.

These Terms and Conditions ("Agreement") constitute a binding agreement between you ("Member", "User", or "You") and yesclub. This Agreement takes effect as soon as you complete the account registration process or access any part of our platform.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of the latest changes in effect.

Important Note: These Terms and Conditions should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form the entire agreement between you and yesclub.

2

Member Eligibility

To register and use the yesclub platform, you must meet all of the following eligibility requirements without exception:

  • Be at least 18 years old at the time of registration. yesclub does not permit underage individuals to use this platform under any circumstances.
  • Be an individual registering in your own name and not on behalf of any third party.
  • Not appearing on any self-exclusion list maintained by any gambling platform.
  • Not using the platform for money laundering, fraud, or any other illegal activity.
  • Be capable of making valid and legally responsible decisions without coercion from any party.
  • Not being an employee, business partner, or representative of yesclub or any of our affiliated companies.

Yesclub reserves the right to request proof of identity or proof of age at any time. Failure to provide the requested documents within the specified period may result in account suspension or closure.

3

Registration & Account Management

Each individual is only permitted to have one account only on the yesclub platform. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

  • Full name as shown on a valid identity card or passport.
  • Exact date of birth for age verification.
  • An active and reachable email address.
  • A mobile number registered in Malaysia.
  • Bank details for withdrawal purposes must match the account holder's name.

You are solely responsible for maintaining the confidentiality of your account username and password. All activity that occurs under your account is your responsibility. Please contact our support team immediately if you suspect any unauthorised access to your account.

KYC Verification: An identity verification (KYC) process is conducted for all new accounts. Required documents include a copy of your identification card and proof of current address. This process is typically completed within 24 working hours.

4

Deposits & Fund Withdrawals

Yesclub supports a wide range of local payment methods for the convenience of Malaysia members. All financial transactions are processed through secure channels protected by 256-bit SSL encryption.

Accepted deposit methods:

  • Online bank transfer (Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong Bank)
  • DuitNow — instant interbank transfer
  • Touch 'n Go eWallet
  • Visa/Mastercard debit cards registered in Malaysia

Key withdrawal policies to know:

  • Withdrawals are only processed to the bank account registered under the same yesclub account holder's name.
  • The first withdrawal request requires completed KYC verification before it can be processed.
  • Average processing time is between 15 and 30 minutes on business days. Weekend withdrawals may take up to 2 hours.
  • Minimum and maximum withdrawal limits are displayed during the withdrawal process within your account.
  • Yesclub does not charge any processing fees for standard withdrawals.

Yesclub reserves the right to hold or delay withdrawals for security review or compliance purposes. If your withdrawal is delayed, our team will contact you via your registered email within 24 hours.

5

Bonuses, Promotions & Rollover Requirements

Yesclub offers a variety of bonuses and promotions to new and existing members from time to time. Each bonus is subject to a rollover/wagering requirement explicitly stated on the relevant promotions page.

  • Bonuses may only be claimed once unless otherwise stated in the respective promotion's terms.
  • Welcome bonuses are only available to new members registering and making their first deposit.
  • Bonus funds cannot be withdrawn directly — they must first be wagered in accordance with the specified rollover requirements.
  • Using two or more accounts to claim the same bonus is prohibited and may result in account closure.
  • Yesclub reserves the right to void any bonus suspected of being obtained through unauthorised or rule-violating means.
  • All promotions have an expiry date. Unused bonuses after the specified period will expire automatically.

Tip: Check the page Promotions regularly for the latest offers. All bonus terms are clearly and transparently stated with no hidden conditions.

6

General Betting Rules

All bets placed on the yesclub platform are subject to the following rules, which every member must comply with without exception:

  • Confirmed bets cannot be cancelled or modified except under specific circumstances determined by yesclub.
  • In the event of any technical disruption while a bet is being processed, yesclub reserves the right to void the bet in question and refund the amount to the member's account.
  • The use of automated software (bots), artificial intelligence algorithms, or any automation tools to manipulate wagering is strictly prohibited.
  • Yesclub's decision is final for any disputes relating to betting outcomes, odds calculations, or winnings payments.
  • Bets suspected of involving match manipulation or sports corruption may be voided by yesclub without prior notice.
  • The odds displayed are live odds subject to change based on market movements. The odds applicable at the time your bet is confirmed are the odds that will apply.

For casino and slot games, the return-to-player (RTP) percentage for each game is independently audited and this information is available in each game's information section.

7

Member Conduct & Responsibilities

Yesclub members are expected to conduct themselves in a responsible, respectful, and ethical manner while using the platform. The following actions are strictly prohibited:

  • Using offensive, abusive, threatening, or harassing language toward support staff or other members.
  • Exploiting any technical bugs or system vulnerabilities to gain an unfair advantage.
  • Using a VPN, proxy, or any other method to conceal your true location or identity.
  • Sharing account credentials with others or allowing another person to use your account.
  • Launching any form of cyberattack, hacking attempt, or disruption to the platform's infrastructure.
  • Spreading false information about yesclub on social media platforms or online forums.

Violation of any of the above rules may result in immediate account suspension, forfeiture of balance, and legal action where necessary.

8

Account Suspension & Closure

Yesclub reserves the right to suspend or close any account at any time for the following reasons:

  • Violation of any provision under these Terms and Conditions.
  • Confirmation that information provided during registration is false or misleading.
  • Activities suspected of involving fraud, money laundering, or system manipulation.
  • Voluntary account closure requested by the member themselves through the self-exclusion programme.
  • Account inactivity exceeding the period specified in our inactive account policy.

If your account is closed due to a terms violation, yesclub reserves the right to withhold the remaining balance pending investigation. For voluntary closure or inactivity, any valid balance will be returned to the registered bank account once the verification process is complete.

9

Liability Limits & Disclaimer

Yesclub shall not be liable for any financial losses, indirect losses, or damages arising from the use of the platform, including but not limited to:

  • Service disruptions due to scheduled or unscheduled system maintenance.
  • Betting losses resulting from unfavourable sports outcomes or game results.
  • Unauthorised access to your account resulting from your own failure to keep your password confidential.
  • Transaction delays or failures caused by third parties such as banks or payment processors.

The yesclub platform is provided on an "as is" and "as available" basis. We strive to maintain 99.9% uptime but do not guarantee fully uninterrupted service under all circumstances.

Betting involves financial risk. Please only bet money you can afford to lose. If betting begins to affect your daily life, please seek help through the Responsible Gaming ours.

10

Amendment of Terms & Applicable Law

Yesclub reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page. Continued use of the platform after changes are published constitutes your acceptance of the revised terms.

It is best practice to review this Terms and Conditions page at least once a month to stay up to date. We will display the last updated date at the top of this document for your reference.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in yesclub's operating jurisdiction. Any disputes arising from this agreement will be resolved through arbitration or the relevant court at yesclub's discretion.

Any enquiries regarding these Terms and Conditions may be submitted to our customer support team, available 24/7 via live chat on the platform or through our official email at [email protected]

Why yesclub's Terms Different

We believe transparency is the foundation of trust. Every rule we set is in place to protect the interests of our members and the integrity of the platform.

No Hidden Terms

Every promotion term, withdrawal condition, and game rule is stated clearly and in plain language. We do not hide important information in fine print that is difficult to read.

High-Grade Data Protection

Your personal and financial information is protected by 256-bit SSL encryption. Your data will not be shared with any third party without your explicit consent, except as required by law.

Withdrawals Guaranteed to Be Processed

Yesclub is committed to processing all valid withdrawal requests within the specified timeframe. We do not withhold member funds without clear and justifiable reason.

24/7 Dispute Support

If you are dissatisfied with any platform decision, our support team is ready to listen and resolve your complaint fairly and transparently at any time.

Independently Audited Games

All games on the yesclub platform have undergone fairness testing by internationally accredited independent audit bodies. The RTP for each game is accurate and independently verifiable.

Responsible Gaming Commitment

Yesclub provides a comprehensive set of self-management tools including deposit limits, loss limits, and self-exclusion options. Member well-being is always our priority above business profit.

Ready to New to yesclub?

By understanding our Terms and Conditions, you are all set to enjoy a safe, fair, and exciting betting experience alongside more than 500,000 yesclub members across Malaysia.

By registering, you confirm that you are 18 years of age or older and agree to these Terms and Conditions.

Bahasa Melayu